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This online Quickstart Guide was designed to step you through the initial installation and running of DesktopResponse.   Advanced topics are covered in the DesktopResponse Reference Manual.

Installing DesktopResponse

DesktopResponse is installed as a simple two step process:

  • Download, install and run the server application.
  • Add a small (180 byte) java script into the web pages to be monitored.

First, make sure that you meet the minimum requirements for your platform, including the proper Java VM.


Running DesktopResponse

Windows: Go to Start / Programs / DesktopResponse and click on DesktopResponse. When started you will see the following application window (see Fig 1 below). If you are running under NT/Win2000/XP, it is possible to configure DesktopResponse to run as a Service. 


    Fig 1 Server Window Dialog

Once the main application window starts, there are two processes required to get DesktopResponse fully operational:

Running DesktopResponse for the First Time


    Fig 2 Help --> License Key...

When you first run DesktopResponse after purchasing your license key you will need to enter the key to register. To enter your license key go to the Help menu and select License Key (see in Fig 2 above).  The license key dialog box will appear (see Fig 3 below). Trial versions of DesktopResponse will run without a license key for 15 days.


    Fig 3 License Key Dialog

Your license key will be sent to you by email. Simply cut the entire string from the email and paste it into the license key edit field. Once you have entered a valid registered license key, all references to the application running as a trial will be removed and you will now be running a fully licensed version of DesktopResponse.

The next step is to enable the server so DesktopResponse can be accessed via the browser. This simply requires the user to select the IP address and the port number that DesktopResponse will use to communicate through.

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