DesktopResponse Web performance monitor, URL monitor, Internet response time, customer experience

Monitor actual web page delivery, see where your visitors are located

Application response: if you can't measure it, how can you improve on it?

Knowing exactly what service levels you deliver to your customers is the first step to managing the customer experience. When site performance degrades and application response times climb, visitors leave and don't return. Every second takes on added importance when prospects are waiting to access critical applications, download product information or make a purchase from your site. DesktopResponse measures the exact time it takes for a web page to be received by a customer anywhere in the world.

Real-time reporting of application response times to enable proactive support before the customer complains

Service level by geo-location (country, city, and state) and network (ASN and carrier) to quickly identify user-centric problems (learn more)

End-to-end route testing when service levels are below critical or warning thresholds identifies last mile infrastructure issues (learn more)

KEY FEATURES:

Real-time reporting of application response times, true service level measures

Fast deployment, agentless technology

Global views with easy drill down for detailed analysis

Identifies the city/state and country location of each visitor

Identifies the ASN and Network Carrier used by each visitor

Automated alerts of service delivery problems

Web-based reports with customizable filters

Monitor multiple web sites or applications

Automated traceroute capture

Learn more