Monitor actual web page delivery, see where your visitors are located

Monitor the response time of your critical Internet applications and web pages, see real-time and historical views of your customers' experience and how and where your pages are being viewed. Application response time is automatically measured without any agent technology, enabling fast deployment and easy administration.

Knowing exactly what service levels you deliver to your customers is the first step to managing the customer experience. DesktopResponse measures the exact time it takes for a web page to be received by a customer anywhere in the world, capturing real service level information in real-time. DesktopResponse allows medium size and enterprise class organizations to proactively manage the service levels delivered to customers.

Real-time reporting of application response times, true service level measures
Get accurate measurement of application response times for all end-users worldwide, see real-time views of your customers' experience and how your pages are performing (learn more)

Fast deployment, agentless technology
No remote agents or black boxes to deploy! Simply insert a few lines of code in the desired pages and within minutes begin reporting on actual customer response times using a standard browser.




Global views with easy drill down for detailed analysis

World map report provides a high-level view of the health of your worldwide customer application response times, showing exactly where service levels are degrading

Automatic reporting of threshold violations pinpoints areas of concern; know which customers and applications are affected

Automatic reports by city/state, country, IP address, application/URL, ASN, and network carrier provides quick detail views

Standardized and custom report options for real-time and historical analysis and data export

Automated alerts of service delivery problems
Threshold alerts by email and color coded reports provide instant notification of unacceptable customer service levels and poor application response times.

Web-based reports with customizable filters
An embedded HTTP server provides easy access via a web browser, for administration and viewing reports. Optional password protection enables you to control access.




Automated traceroute capture
DesktopResponse can be easily integrated with the DesktopPerspective Server or Visualroute Server to provide IP trace routing and response time information (learn more) that helps identify exactly where the actual problem is occurring.

EASY ACCESS TO WEB PAGE DELIVERY AND CUSTOMER LOCATIONS:

DesktopResponse enables any web page to be monitored, reporting the city/state and country location of visitors to the page and accurate measures of application response times and service levels for all visitors worldwide. No remote agent technology or network attached black box is required -- a web page URL can be monitored from anywhere by simply adding the DesktopResponse technology code (approximately 180 bytes) into the web page to be monitored.

End-user response-times are continuously measured and summarized for any defined website URL. A variety of standard reports are available for easy monitoring and review -- such as an overall response time status by city/state, country, ASN, network carrier and URL, as well as reports for last hour, last 24 hours, last 30 days and the world map view.